Scroll down for a who's who of staff working behind the scenes at Goodison Park and USM Finch Farm - along with the relevant important contact details. You can also contact the Club by calling 0151 556 1878 or clicking here.
Fan Services Team
The Fan Services team was introduced to help improve the experience of supporters whenever they make contact with the Club. The team is there to ensure Evertonians feel valued and their feedback is heard. If you have a question or comment regarding important issues such as matchday experience, travel, events or anything related to the areas around Goodison Park, contact the team here or by calling 0151 556 1878.
The Everton Leadership Team is tasked with overseeing and successfully delivering on the Club's main targets and objectives.
One of the most prominent and highly-respected women in the world of football, Dr Denise Barrett-Baxendale, MBE, spent 16 years working in education, fulfilling a variety of academic and leadership roles within Higher Education before venturing into the third sector and world of sport. Arriving at the Club in January 2010 to develop and lead a transformation strategy for Everton in the Community, Denise was appointed the Club’s Chief Operating Officer in October 2011 and promoted to Deputy Chief Executive in June 2013. The following year, she was named a Member of the Order of the British Empire in the Queen’s Birthday Honours List for ‘Services to the Community of Merseyside’. In her role as Deputy CEO, Denise played an integral part in improving the matchday experience for supporters, in turn helping to increase attendances and enhance Everton’s reputation both nationally and abroad. She was also responsible for the Club's HR, ICT, Stadium Operations and Stadium Safety teams. Denise joined the Everton Board of Directors in July 2016, the same month she was appointed to the Board of Sport England, the national body for grassroots sport. She was promoted to CEO in June 2018.
Director of Marketing, Communications & Community; Chief Executive of Everton in the Community
Richard was appointed Director of Marketing and Communications in January 2014 following an interim consultancy role with the Club which included working with fans to redesign the Club's current crest. He arrived at Everton from Kenyon Fraser which - initially as Managing Director and then as Chief Executive - he built into one of the leading marketing and communications agencies in the North and one of the fastest-growing in the UK. A lifelong Evertonian, his role is to oversee and drive Marketing, Insight, Corporate Communications, PR and Media functions, Fan Services and the Club’s Fan Centre. Richard previously worked for the PFA and MLS and acted as Interim Head of Marketing and Communications for The Jockey Club in the North West and the Grand National. He has also worked closely with the R&A on golf’s oldest major, the Open Championship. In June 2018, Richard took on an expanded role to become Director of Marketing, Communications & Community, also taking on the position of Chief Executive of Everton in the Community.
Club Secretary & Director of Football Operations
After briefly holding the post of Assistant Club Secretary, David was appointed as Club Secretary in 2002. He had previously joined the Club from Manchester United seven years earlier as Box Office Manager. Acknowledged as one of the leading football administrators in the Premier League, David has also been appointed a non-Executive Director of Liverpool County FA, a member of the European Club Association and is regularly called upon to attend Premier League working groups. He has worked extremely closely with the Chairman, Team Manager and Chief Executive on many high-profile and complex player acquisitions for the Club. As part of the promotions to Everton's Leadership Team in June 2018, David was appointed Director of Football Operations.
Alan joined Everton in September 2015, initially as the Club’s Head of Commercial Partnerships, before becoming Head of Commercial in 2016 prior to his current role. During this time he has been responsible for securing the Club’s record Main Partnership deal and its first Sleeve Partner contract among others. Alan is tasked with the responsibility for enhancing Everton’s commercial profile and driving revenue growth. The principal areas of focus are the acquisition of new commercial partners and sponsors. Managing and exploring new revenue streams and relationship building across the marketplace and beyond are other key components of the role. Previously, Alan held the position of Commercial Director at Watford Football Club, where he spent three years as a key part of the senior management group, and before that worked at Rangers FC in Glasgow.
Prior to his move into the sports industry, his career included roles at Wella – where he won the coveted British Newcomer of the Year award – TAG Heuer and Michael Page International, where he performed successfully in a variety of sales, business development and key account management roles.
Appointed to the role of Academy Director in June 2018, Joel has overall responsibility for the Academy and each of its Recruitment, Coaching, Sports Science and Medicine, Education and Welfare, Operations, Analytics, and Safeguarding sub-departments.
Joel joined Everton in a full-time capacity in 2011 as Academy Coordinator, having previously supported the Recruitment department set-up on a part-time basis. Within three years he was promoted to the position of Head of Academy Operations and was responsible for the management of the Academy programme and daily operations at USM Finch Farm.
Born and raised on Merseyside, the lifelong Evertonian assumed the position of Academy Chief Operating Officer in April 2017 before being confirmed as Academy Manager at the start of the 2017/18 season. He was then promoted to Academy Director in June 2018 and joined the Club's Leadership Team. In this role, he will draw upon his in-depth knowledge of the minutiae of the workings of each area to enhance and maintain the first-class development programme with which Everton’s Academy has become synonymous.
Director of Risk and Governance
Paul joined Everton as Head of Risk & Governance in 2016, having previously spent four years as Head of Risk for Manchester Airport Group, overseeing risk management for four UK airports. Before that, Paul spent more than a decade at Deloitte, specialising in governance, risk management and internal audit, where he led international engagements for global organisations in Germany, Japan, China and Central Europe.
In his current role, Paul oversees governance and risk management at Everton, ensuring robust processes are in place to protect the Club. He also supports the development of the Club’s long-term strategy, while leading on management information and reporting, data protection and insurance.
Kim joined Everton as Head of Human Resources in 2015, having had more than 15 years’ experience of leading HR functions at Wigan Athletic and Blackburn Rovers.
She played an integral role in Everton entering The Sunday Times'
100 Best Companies to Work For list for the first time in February 2018.
Kim was promoted to the position of People Director in June 2018. The creation of this position is recognition, that to be successful, the Club needs to attract and retain the best talent on and off the pitch.
As People Director, Kim aims to create an inspired, inclusive and diverse workplace where everyone can work to their full potential.
She has responsibility for employee engagement, wellbeing, learning and development, safeguarding and equality and diversity, ensuring best practice is followed across the business.
Kim’s prominence in HR has seen her become fellow member of the Chartered Institute of Personnel and Development.